Nicola Esterman
With over 20 years of experience as a mixed methods researcher, Nicola brings a wealth of expertise to her role as Manager in HealthConsult's Program Review & Evaluation service line. Her background spans health, public health, and policy research, making her a versatile asset in tackling complex healthcare challenges.
Nicola’s superpower
Nicola is a highly-trained detective, using both quantitative and qualitative tools to uncover insights that might otherwise remain hidden.
What sets Nicola apart is her knack for turning complex data into clear, actionable recommendations. Whether she's evaluating a novel collaboration between healthcare organizations or analysing user satisfaction for a national health service, Nicola has a talent for getting to the heart of what works and why.
Her expertise in advanced statistical analysis and modelling allows her to dig deep into the numbers, while her qualitative research skills ensure that the human stories behind the data aren't lost. This balanced approach means that Nicola's evaluations don't just describe what's happening in healthcare programs – they explain why it's happening and how to make it better.
How she got here
- Led the evaluation of "The Zone," a novel collaboration between AOD, mental health, and LGBTQIA+ non-profit organizations (2023)
- Evaluated the implementation of the OurRelationships module for addressing trauma in interpersonal relationships (2023)
- Analysed user satisfaction for NHS Direct in the UK (2018)
- Conducted an economic evaluation of the Reablement Approach for Home and Community Service Clients (2016)
- Evaluated the Indigenous Adolescent Sexual Education Program for the Department of Health NT (2013)
- Reviewed social support and respite services models for the Department of Human Services, Victoria (2011)
- Evaluated the Individual Psychosocial Rehabilitation and Support Services for the Department of Health SA (2010).